Banning Hendricks

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Banning Hendricks

Director, Patient Experience, OHSU Healthcare

Banning is the Director of Patient Experience for OHSU in Portland, OR and leads a wide variety of areas including Patient Experience, Language Services, Concierge Services, and Volunteer Services. With an emphasis on the patient voice, Banning has led and initiated innovative solutions that partners OHSU, patients, and families as co-designers to better receive and utilize customer feedback. The insights of patients and families guide improvement efforts and challenges OHSU to better understand what impacts experience across the entire continuum of care. Banning completed his undergraduate degree in Business Studies at Dallas Baptist University and is currently pursuing an Executive Masters in Business Administration at the University of Oregon.

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